Privacy Policy (DPDP Act, 2023)
Nutritionalab Private Limited (“Company”, “we”, “our”, “us”) respects your privacy and is committed
to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023
(“DPDP Act”).
This Privacy Policy explains how we collect, use, store, share, and protect Digital Personal Data
when you access or use www.furlicks.com, our mobile applications, or related digital platforms and
when you purchase our products.
Scope and Applicability
This Policy applies to individuals located in India and to personal data collected in digital form or
subsequently digitised. It does not apply to third-party platforms or offline data unless specifically
stated.
Personal Data We Collect
We collect identity and contact data, transaction data, account data, technical data, customer
support data, and payment data processed through PCI-DSS compliant gateways. We do not
knowingly collect children’s data without verifiable parental consent.
Purpose of Processing
Personal data is used for order fulfilment, account management, customer support, transactional
communication, legal compliance, fraud prevention, platform improvement, and marketing where
explicit consent is provided.
Consent and Lawful Processing
Processing is based on consent or legitimate uses permitted under the DPDP Act. Consent may be
withdrawn by writing to care@furlicks.com.
Marketing Preferences
Promotional communications are sent only on opt-in. Transactional messages are part of service
delivery.
Cookies
Cookies are used for functionality, analytics, and performance improvement. You may control
cookies through browser settings.
Data Sharing
Personal data may be shared with service providers, group companies acting on our instructions, or
authorities where legally required. We do not sell personal data.
Data Retention
Data is retained only as long as required for lawful purposes or statutory obligations and is then
securely deleted or anonymised.
Your Rights
You may access, correct, withdraw consent, seek grievance redressal, and nominate a
representative as permitted under law.
Data Security
We implement reasonable technical and organisational safeguards, though no system is completely
secure.
Grievance Redressal
Grievance Officer: Alcantro D’Costa
Email: alcantro@wellbeingnutrition.com
Phone: +91 9653610362
If grievances are unresolved, you may approach the Data Protection Board of India.
Policy Updates
This Policy may be updated periodically. Continued use of the Platform signifies acceptance.
